Frequently Asked Questions

Everything you need to know about our premium home yarns and textiles.

What types of fibers do you use in your products?

We specialize in high-quality natural fibers, including organic cotton, ethically sourced merino wool, and premium linen blends perfect for home decor and apparel.

How long does shipping take for domestic orders?

Standard domestic shipping typically takes 3-5 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery.

Do you offer international shipping?

Yes, we ship our yarns and home goods worldwide. International delivery times vary by location but generally take between 7-14 business days.

What is your return policy for yarn and home goods?

We accept returns on unused and unopened items within 30 days of purchase. Please ensure the yarn hanks or skeins are still in their original packaging with labels intact.

Are your dyes eco-friendly?

Absolutely. We use low-impact, non-toxic dyes in all our coloring processes to ensure our products are safe for your home and the environment.

Can I cancel or modify my order after it has been placed?

Orders can be modified or canceled within 2 hours of placement. After this window, the order may have already entered our fulfillment process.